All calling features are subject to availability and compatibility restrictions. You must have Caller ID to use Call Intercept.Ĭustomers in CT, DC, DE, MA, NJ, NY, PA, RI, and VA who currently subscribe to the product and remove it will not be able to re-order.Ĭall Intercept is not available for rotary dial service. Callers must identify themselves before the Call Intercept feature rings your phone and plays the recorded name of the caller. Always be wary of unknown calls, but this is another tool to give you more control over the calls you answer.Ĭall Intercept picks up incoming calls that do not have a valid phone number. Also, Verizon can not guarantee the intent of callers that are verified. This does not mean that calls without a “” are scam calls as Verizon can only verify a call if the caller is using a network that has the same capabilities as Verizon’s network. This “” symbol will appear on the phone screen, TV screen, call log or voicemail when you’ve received a Verified call. You will see a “” when the caller’s telephone provider has confirmed that the call is coming from an authentic telephone number that has not been spoofed. To help you identify a potentially fraudulent call, we’ve enhanced our Caller ID feature. Scammers and other bad actors often use spoofing to alter the name or number on your Caller ID to get you to answer their calls. This will indicate that the call is coming from a phone number where Verizon is able to verify the calling number. A “” may appear at the beginning of some incoming calls on your caller ID, voicemail logs or TV screen.
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